Customer satisfaction is our top priority. We are here to address any questions or feedback regarding our products and services, and to provide support before, during, and after your purchase.
For product-related inquiries, please provide details such as the product link, SKU, or product name.
For inquiries regarding order status, please provide information such as the order ID or the email address used for the purchase.
To initiate a return, please provide the order ID, the item(s) to be returned, the reason for the return, and photos of the item(s) if there is a defect.
If you have questions about our policies, please specify the name of the policy and the details of your inquiry.
Please provide clear details about the issue you are experiencing or your feedback, and we will respond promptly within one business day, or up to two business days if the matter is complex and involves multiple parties.
You can contact us through the information below or leave a message via the form:
Désa Lumi
Office Address: 2663 Robina Avenue, Berkley, Michigan 48072, United States
Email: support@desalumi.com
Phone: +1 (248) 318-4943
Support Hours: Monday-Saturday, 8 AM-6 PM ET | Holidays Closed.
Désa Lumi operates exclusively online and does not have a physical storefront.
Facbook: facebook.com/desalumi1
Instagram: instagram.com/desa.lumi