Billing Terms & Conditions

Payment must be completed before the item is shipped.

1. What charges will appear on my invoice?

Your invoice will include the following amounts:

  • Item Price: The price shown on each product page (varies by size or style).
  • Shipping Fee: A flat-rate shipping fee based on your shipping address (see our Shipping Policy for details).
  • Michigan Sales Tax: Orders shipped to Michigan will automatically be subject to sales tax according to state tax law (currently at 6%). Shipping costs are not subject to sales tax. Read more Tax Information.
  • Other States & International Orders: No sales tax or additional fees.

2. What payment methods does Désa Lumi accept?

We currently accept two secure payment methods:

  • PayPal (via your PayPal account)
  • Credit / Debit Cards – Visa, MasterCard, American Express, and other major cards.

3. When will I receive my refund?

  • Order Cancellations:
    • If you cancel an order within 24 hours of purchase, a full refund will be issued.
    • After 24 hours, orders cannot be cancelled as processing/shipping has begun.
  • Returns & Exchanges: Refunds or exchanges are available for items returned in accordance with our Return & Refund Policy.

Refunds are processed back to your original payment method.

Questions about Billing?
For more information or assistance, please contact us at: support@desalumi.com or Phone: +1 (248) 318-4943. Open: Monday-Saturday, 8 AM-6 PM ET | Holidays Closed.