Billing Terms & Conditions
Last Updated: April 21, 2026.
What charges will appear on my invoice?
Your invoice will include the following amounts:
- Item Price: The price shown on each product page (varies by size or style), does not include sales tax.
- Shipping Fee: A flat-rate shipping fee based on your shipping address (see our Shipping Policy for details).
- Michigan Sales Tax: Orders shipped to Michigan will automatically be subject to sales tax according to state tax law. Read more about applicable Tax Information on this website.
- No Sales tax for Other States & International Orders.
Note: Customs Duties, Taxes and Fees (International Orders)
Depending on your destination country, international orders may be subject to customs duties, VAT, or import fees assessed by local authorities. These charges are not included in your purchase total and remain the responsibility of the recipient. We recommend reviewing your country’s import policies to avoid unexpected costs or delays.
The total amount shown at checkout is the final amount charged by our store.
All prices are displayed in U.S. Dollars (USD). We only accept orders and payments from anywhere in the world. If you are ordering from outside the United States, your bank or card provider may apply currency conversion or international transaction fees.
Fees & Pricing by Region Summary Table
| Region | Item Price | Shipping Fee | Sales Tax | Customs / Import Fees | Final amount charged by our store |
|---|---|---|---|---|---|
| Michigan (USA) | Charged | Charged | Applied (state tax) | None | Item Price + Shipping + Sales Tax |
| Other U.S. States | Charged | Charged | Not applied | None | Item Price + Shipping |
| International Orders | Charged | Charged | Not applied | Customer responsibility | Item Price + Shipping |
Accepted Payment Method
Désa Lumi utilizes the PayPal payment gateway throughout the entire checkout process. We currently accept two secure payment methods:
- PayPal.
- Credit or Debit Cards (via PayPal gateway) – Accept Visa, MasterCard, American Express, and other major cards.
For more details, please refer to the Payment Methods page.
How PayPal Checkout Works.
When you choose PayPal at checkout, you will be redirected to PayPal’s secure payment page to complete your transaction. You can log in to your PayPal account or, where available, proceed as a guest using a debit or credit card.
After completing your payment, you will be redirected back to our website for order confirmation. PayPal does not share your full banking or card details with us, providing an additional layer of security and privacy.
Payment Confirmation.
Once your order has been placed successfully, you will receive a confirmation email containing your order number and payment information. If you do not receive this email within 1 hour, please check your spam or junk folder or contact us at support@desalumi.com.
Payment Errors or Failed Transactions.
If your payment is declined or unsuccessful, please verify that your card details, billing address, and available balance are correct. If the issue continues, we recommend contacting your bank or card issuer, or attempting the payment again through PayPal.
Refunds for Overpayments or Cancellations.
If you were charged incorrectly or cancel your order within the permitted timeframe, a refund will be issued to your original payment method. You may also refer to our Modify/Cancel Order policy for further information.
Refunds are generally processed within 3 business days after confirmation. Depending on your bank or PayPal, it may take an additional 2-3 business days for the funds to appear in your account.
Payment Security & Data Protection.
Your security is important to us. Our website uses SSL (Secure Socket Layer) encryption on all pages where personal or payment information is entered. You may notice “https://” and a padlock icon in your browser, indicating a secure connection.
- We do not store your full credit card number or CVV code.
- All payments are processed through certified providers that comply with PCI DSS standards.
- Your information is securely transmitted and protected from unauthorized access.
- Our systems are regularly maintained and monitored to uphold strong security practices.
Common Payment Questions.
Can I use PayPal without an account?
Yes. In many countries, PayPal allows guest checkout using a debit or credit card. Look for the “Debit or Credit Card” option on the Checkout page. Availability may vary by region.
Why was my payment declined?
Payments may fail due to insufficient funds, incorrect billing information, or restrictions set by your bank. Please try again or contact your card issuer for assistance.
Can I change my payment method after placing an order?
No. Once your order has been submitted, the payment method cannot be changed. Please review your details before confirming your purchase.
Are there any additional charges?
No. The amount shown at checkout is the final charge from our store. However, your bank may apply currency conversion or international transaction fees if applicable.
Do you store my payment information?
No. We do not store your card details or PayPal login credentials. All payment information is handled securely by PayPal.
Chargebacks & Fraud Protection.
We take fraud prevention seriously. Any chargebacks or unauthorized payment disputes will be thoroughly reviewed. In cases of suspected misuse or fraudulent activity, we reserve the right to decline future orders and cooperate with financial institutions during investigations.
Questions about Billing?
For more information or assistance, please contact us at: support@desalumi.com or Phone: +1 (248) 318-4943. Open: Monday-Saturday, 8 AM-6 PM ET | Holidays Closed.